Couto Homes Testimonials
Couto Homes strives to make our customer’s service and products better. We want to hear from you. If there is something we can do better, tell us. If you feel like praising us for good work, we want to know. Thanks, we value your opinion.
Customer Testimonial Form
Why I Love My Couto Home
It has been a blessing to know and to work with Joshua Park as the supervisor on our new Couto Homes build. Josh has met or exceeded our expectations in every way. As an example, he was always receptive to discuss and/or implement our new ideas. We realize the inevitable changes that come with building a house can be dreaded things. However, throughout the process, Josh was patient with us and kept a positive attitude. As he stated on several occasions, “It’s your house. I want you to be happy.” From our perspective, Josh was willing to do everything he could to make our dreams come true for our new home. He went out of his way to meet with us early in the morning or later in the day, to accommodate our work schedule. We usually found that Josh had already noticed if a subcontractor’s work was done unsatisfactorily. My husband and I frequently commented, “Josh is on it!” Additionally, he would find imperfections that we never noticed. One practice that Josh did that helped create excitement for us was to send progress photos. The images of the clearing of the lot or the first framed wall going up could have been considered insignificant, but were sentimental milestones that gave us an emotional connection to the build process. We have recommended Couto Homes on numerous occasions. Our experience with Couto Homes has been a once in a lifetime joy for us! Carl and Terry Smith
Once we finally begun, I was a very pleasant experience, our contractor was awesome and we felt that he had our back, there were no unpleasant surprises along the way, and even when we hit a bump, they always took care of it. Building can be a very ugly and stressful situation but with Couto it was a nice and pleasant experience. THANK YOU COUTO!!!!! Special thank you to Donny, Amanda and Joey!!!! WE LOVE OUR HOUSE!!!!!!! Will & Lillie Turnbow
Donny, you continue to amaze us with your exceptional talent. You are truly gifted. Your work is complemented by your poise, integrity and kindness.
You are very special to us. We will be there for you if you ever need us. Thank you again for everything. Nick & Kay Harrison
Thanks again!!!! Justin Lane
I wanted to thank you not only for building a house of our dreams, but for providing service that was beyond my expectations. Joey picked up the phone each time I called and addressed all my questions. The service of the people you use to build your homes has been top notch also. I never thought a builder cared about their clients until I decided to buy a house with you guys. The time, effort, and thought process of building the house was better than any other builder we have delt with before. This is our third house and we have never delt with a company like yours. Joey is a man who lives up to his word, this is rare anymore. I understand why you are so highly rated and I cannot tell enough people how great our experience has been. Thank you so much for everything. There is not enough words to express how much I appreciate the way our house was built and the service provided. Douglas Case
Linda and I would like express our appreciation for designing and constructing our new home. As you know, we have built several custom homes over the years and this experience has greatly surpassed all previous projects. Your design and communication skills transformed our ideas into reality and actually made our experience one which we looked forward to every planning meeting and in a word, it was FUN! In addition, the building process at Couto Homes is the most organized that I have encountered and communication at every level was excellent! I also, would like to applaud the outstanding performance of Amanda in interpreting our style, assistance in color selections and David’s coordination skills of the sub-contractors to get the house completed. We would recommend your company to anyone who was considering building a new home. John and Linda Hooser
I moved into my new home in the middle of August and I can honestly say that I could not be any more pleased with the finished product. Donny, you should be proud to have such a great team of people that make for an awesome home-building experience. From the early planning stages to the design and selection stage to the building phase, the overall process was seamless and also very fun. I would definitely recommend your company to anyone interested in building a new home and if I ever build another house, Donny will be the only person I call. Thanks y’all!! Waylon Anderson
Thanks for doing a great job in helping us build our new home. With a design that was not typical for Granbury or Couto Homes, Al and his gang met the challenge full stride.
Donny made sure we made good decisions and Amanda helped us make good choices. Margie kept us on budget and under control. David did a bang-up job supervising all the workers, who also did great work. Everyone at Couto took a special interest in the project, showing pride in doing the job the best that could be done. Issues were addressed up-front and resolved with minimal impact. The finished product was just
what we were trying to achieve for our retirement home.
Pat and I are very pleased with the end result. For anyone planning to build in Granbury, we would highly recommend Couto Homes to build a high quality custom home for them. Vic & Pat Flatt
I wanted to let you know how much we love our home. I think Couto homes are the best builders in town and I want to extend a special thank you to David Lewallen.
David guided us through the completion of our home and kept us informed of the progress on a regular basis. He listened to our wants and concerns and made sure we were happy with the results. I especially like the fact that he is still there for us. After four months I know I can call him with any concern and he is more than willing to help me solve my problem. I would definately recommend Couto Homes and David Lewallen to anyone looking to build or buy a home. Shelley Applewhite
Arriving at the Couto offices for our initial consultation we immediately felt a calm and relaxed atmosphere. Donny walked us through the process and gave us very clear expectations. We were extremely impressed by their professionalism and attention to detail. It was very apparent that this wasn’t their first rodeo and they knew what they were doing. After this meeting we realized that Couto homes was not your ordinary builder, they were head and shoulders above the rest!!!!
Working with Amanda and Joey throughout the building process was fun (never thought we would say that after all the horror stories we heard!). They were able to calm our nerves and keep us on track even with normal and abnormal setbacks in the process.
Our house came out better than we imagined and every day since we moved in we pinch ourselves to make sure it is not a dream. The attention to detail and the little extras that they put in their homes shows their commitment to quality and their customers.
I would recommend Couto Homes to anyone and everyone! I believe that in this process of building our house we were bless to encounter such a Company and as a bonus I truly believe that we have made friends for life with Donny, Amanda and Joey!
Thanks all!!! Kimberley & Phil Cox
Working with the three of you over the past few months has been such a joy. We have finally been able to relocate from Michigan to our retirement home and it still feels like such a dream. I am so in love with our home!
From the very first moment that we met with Donny, I had such a good feeling. I felt \”at home\” and just knew that Couto Homes was the right builder for us. Knowing that we were going to be building our home from over 1200 miles away, it was so very important to me to feel comfortable with the people whom I knew I would be working with on a very regular basis.
All three of you helped make our dream come true. Your patience, your professionalism, your knowledge, guidance and constant communication made this entire process so much fun. I still walk from room to room with a huge smile on my face! The quality of our home amazes me and there is nothing I wish I would have done differently.
Donny – thank you for your ideas and suggestions, helping us to make our home perfect. Whenever I had a question or needed help with an idea of mine, you were right there ready to help. You always somehow knew what I was wanting and helped me to see which way I needed to do things.
Richard – thank you for putting up with me! I appreciate all of the pictures and texts throughout this entire project. I could not have asked for a better person to be overseeing our home. You always made sure things were done as I wanted and went above and beyond your job to make sure I always felt in touch every step of the way.
Amanda – thank you for all of your help with the million decisions I had to make! Decisions, decisions, decisions! They ended up being fun instead of stressful! Your knowledge helped me a great deal and your patience was very comforting.
I will be speaking high praises of Couto Homes to anyone who will listen to me! This has been such a huge project for us and I could not have had better people beside me all the way.
Thank you, David & Julie Gould
I can’t believe this day is finally here! I’m very excited and so grateful to be buying 4660 Palencia. It’s a dream come true. I know part of what drew us to the house was your very professional, can-do attitude topped off with your warm and winning smile.
We have really enjoyed the experience of finishing the house with you and Couto Homes – you have done a wonderful job and we are very pleased with the masterpiece!
Thank you personally and professionaly for all you have done – right down to being belly-down on the ground changing my tire!
You are such an asset to your dad Al and Couto Homes.
We send good thought and love you and your family. Jay and Mimi Bonds
Words can hardly express our gratitude and appreciation for all you did for us in building our retirement home. Your pride in your workmanship is so inspiring to see, especially in this day and age when so many people try to get more for doing less. You have such a great eye for detail and your homes that you build are second to none. We love every square inch of our new home.
But the best part of our building experience was getting to know you, David Lewallan, Margie, and Amanda. You guys are so professional, kind and a true joy to work with. I am so glad we found you to build our last home for us. We highly recommend you to anyone interested in building. David & Joni Carpenter
As soon as we get the pool and deck finished, we will be having all of you over for a dinner party (and NO ONE grills steaks as good as Charlie!!!!) Please stay in touch and if we can ever help you in any way, just let us know.
Thanks again and very best regards, Janice & Charlie Seifert
Every building project yields a few issues but the measure a builder is determined by his expeditious response. In my case I can honestly say that overall excellent quality of my new home is enhanced by your excellent customer service.
I can see why Couto Homes is recognized as “The Best” in the area and I wish you much continued success. Steve Edwards
Thank you for building such a lovely home for us. It was a very pleasant experience from the beginning to the end. It was great working with both of you. Your contractors and their crews were also very nice. It was very important to be able to work with each individual contractor in the beginning of the process and they were all very nice and eager to please.
Richard made the rest of the process much easier. He was right on top of the schedule and was here everyday more than once a day. Even though he was extremely busy with many other homes, he kept in touch with us and kept us apprised of what was going on. He was always available to help us through every phase. He was very patient and kept us as stress free as possible. He is a great mediator and very good at his job. He kept thing light and easy.
Your office staff was equally nice to work with. They were always available and very pleasant. We were always nicely greeted and they never made us feel like they didn’t have time for us.
We’ve heard great things about your homes from other customers and in advertising but it was especially reassuring when other builders and the tax assessor said you have a good reputation.
We hope to see more of you and your homes in our community. Ronnie & Chris McClain