Couto Homes was Recognized among North America’s Best Customer Service Leaders within the Residential Construction Industry through Guild Quality’s 2015 Guildmaster Award Honors
Couto Homes of Granbury, Texas, May 19, 2015 – Couto Homes, Custom Home Builder, in Granbury and surrounding areas, has been awarded a 2015 Guildmaster Award for exceptional customer service. GuildQuality, an independent customer satisfaction surveying company, has powered the Guildmaster Award since 2005 to celebrate service excellence in the building, remodeling, contracting, and home services professions.
Couto Homes was selected as one of the over 300 North American builders, remodelers, developers, and contractors recognized by GuildQuality for their superior delivery of customer care.
Over the past few months, GuildQuality reviewed numerous survey responses submitted by customers of Guildmaster candidates. In granting awards, GuildQuality considers two primary metrics for each candidate: the percentage of customers who would recommend and the percentage of customers who responded. Couto Homes achieved a recommendation rate of greater than 90% from their customers, who were surveyed through GuildQuality.
For more on the 2015 Guildmaster Award and qualifications, visit www.guildquality.com/guildmaster/.
GuildQuality helps builders, remodelers, and contractors manage their most valuable asset – their reputation. Our members rely on our service to gather customer feedback, measure satisfaction and continuously improve their business. Supported by comprehensive reporting and marketing tools, GuildQuality helps its members stand out in a competitive market. For more information, visit www.guildquality.com.